Our company’s refund policy stipulates that customers are granted the option to reschedule their reservations provided they notify us at least 24 hours in advance of the scheduled travel. It is important to note that reservations marked as “no show” or deemed non-redeemable/non-refundable are ineligible for rescheduling. In cases where a ticket is postponed, it remains redeemable for a period of up to 6 months.